- What is Audra?
- Audra is an AI medical bill auditor for US patients. Upload any medical bill or EOB and Audra cross-references every charge against federal billing rules (No Surprises Act, CMS NCCI edits), your insurer's contracted rates, and your state's consumer-protection laws. Findings come back in 60 seconds, along with a ready-to-send insurance appeal letter.
- How much does Audra cost?
- Your first audit is free, no card required. After that: $30 per one-time audit, $9/month for Pro Lite (5 audits/month), $15/month for Pro (25 audits/month), or $29/month for Pro Family (40 audits/month across 5 family members). Pro Annual is $144/year. We never take a cut of what you recover on appeal.
- Is Audra giving me legal or medical advice?
- No. Audra is an informational analysis tool. We surface patterns and citations from public billing rules. For advice on your specific case, talk to a licensed attorney, patient advocate, or your insurer.
- Will my insurance company know I used Audra?
- No. Your appeal letter is written in your voice and doesn’t mention us. Insurers see a well-cited patient appeal, not a third-party submission.
- How old can a bill be?
- We support bills up to 3 years old. Many billing protections — including No Surprises Act violations — have statutes of limitations that still cover that range.
- What file types do you accept?
- PDFs, JPEGs, PNGs, HEIC images, and WEBP. You can upload an itemized hospital bill, an EOB from your insurer, or a photo of a paper statement.
- What if Audra doesn’t find anything?
- If we don’t surface at least one finding worth more than the audit fee, the audit is free. The first audit on your account is always free regardless of what we find.
- Is this HIPAA-compliant?
- As a consumer-direct service, Audra isn’t a HIPAA Covered Entity — but we follow the equivalent practices: end-to-end encryption, RLS-locked storage, immutable audit logs, and a BAA available for B2B partnerships.