Appeal letter template
Duplicate charge appeal
Use when you see two identical CPT/HCPCS line items with the same date of service that you only received once. Common with lab panels split across multiple claim submissions.
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9 fields blank{{your_name}}
{{your_address}}
{{provider_name}}
Billing Department
{{provider_address}}
Re: Duplicate charge on account {{your_account}}, date of service {{visit_date}}, claim {{claim_or_invoice}}
To whom it may concern,
I'm writing to formally dispute a duplicate charge on the above account. CPT/HCPCS code {{duplicate_code}} appears twice on this bill for the same date of service, billed at {{duplicate_amount}} per line, for a total of double the correct amount.
I received this service only once. Charging twice for one service is overbilling, prohibited under the False Claims Act (31 U.S.C. § 3729) where federally-funded payors are involved, and a contract violation between provider and payor in all cases.
I'm requesting:
1. Immediate reversal of one of the duplicate {{duplicate_code}} line items.
2. A corrected itemized statement showing the single, accurate charge.
3. Written confirmation that my account balance has been adjusted accordingly.
Please respond in writing within 30 days. If I do not receive a response, I will escalate this to my insurance carrier and, if applicable, my state's Department of Insurance.
Thank you for your prompt attention.
Sincerely,
{{your_name}}