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State guide · AZ ·

Dispute a medical bill in Arizona.

Arizona gives you stronger protections than federal law alone. Audra audits your bill against Arizona Surprise Billing protections (HB 2113 of 2017) + federal NSA, the federal No Surprises Act, and your insurer's contracted rates — then drafts a ready-to-send appeal letter in 60 seconds.

The law

Arizona Surprise Billing protections (HB 2113 of 2017) + federal NSA

Cite: A.R.S. § 20-3111 + federal NSA

Arizona HB 2113 provides arbitration for surprise out-of-network bills above a threshold, layered with the federal No Surprises Act. The Arizona Department of Insurance & Financial Institutions administers disputes.

Your rights

What Arizona protects you from.

  • 01

    State arbitration available for surprise bills above the threshold ($1,000+).

  • 02

    Federal NSA: in-network cost-sharing for emergency + in-network-facility out-of-network services.

  • 03

    DIFI complaint portal at difi.az.gov.

  • 04

    Hospitals must give good-faith estimates per federal NSA.

How Audra helps

From upload to appeal in 60 seconds.

01

Upload your bill

Drop a PDF, photo, or EOB into Audra. Encrypted in your browser before it leaves your device.

02

We check it against the law

Audra cross-references every line item against Arizona Surprise Billing protections (HB 2113 of 2017) + federal NSA, the federal No Surprises Act, your insurer's contracted rates, and CMS billing rules.

03

Get a ready-to-send appeal

We draft a letter citing the specific AZ statute and any federal protections that apply, formatted for your insurer and provider. Print it, email it, or send it from inside Audra.

In-state coverage

Works for bills from any Arizona provider.

Audra audits bills from every major hospital system in Arizona, including:

Banner HealthHonorHealthMayo Clinic ArizonaDignity Health ArizonaTucson Medical Center+ every other in-state provider

If your bill comes from an out-of-state provider, Audra still works — federal protections apply nationwide.

If the provider won't budge

File a complaint with the AZ Attorney General.

If your appeal letter doesn't resolve the bill within 30 days, escalate to the Arizona Attorney General — Consumer Protection. They have authority to investigate billing complaints and, in some cases, subpoena provider records.

Official complaint portal

Arizona Attorney General — Consumer Protection

www.azag.gov/consumer/complaints

Stop paying what you don't owe.

Your first audit is free. After that, $30 per bill, or $15/mo for up to 25 audits/month.

Other states

Audra also covers