State guide · CT ·
Dispute a medical bill in Connecticut.
Connecticut gives you stronger protections than federal law alone. Audra audits your bill against Connecticut Surprise Billing Law (Public Act 15-146, expanded by P.A. 19-117), the federal No Surprises Act, and your insurer's contracted rates — then drafts a ready-to-send appeal letter in 60 seconds.
The law
Connecticut Surprise Billing Law (Public Act 15-146, expanded by P.A. 19-117)
Cite: Conn. Gen. Stat. § 38a-477aa
Connecticut's surprise billing law caps out-of-network charges at the in-network rate for emergency services and inadvertent out-of-network care at in-network facilities. P.A. 19-117 extended coverage to additional non-emergency settings.
Your rights
What Connecticut protects you from.
- 01
In-network cost-sharing only for emergency care and inadvertent out-of-network providers at in-network facilities.
- 02
Connecticut Insurance Department administers complaint + dispute resolution at portal.ct.gov/CID.
- 03
Hospitals must provide a list of in-network providers for scheduled procedures.
- 04
Air ambulance billing protections under federal NSA + state DPH oversight.
How Audra helps
From upload to appeal in 60 seconds.
01
Upload your bill
Drop a PDF, photo, or EOB into Audra. Encrypted in your browser before it leaves your device.
02
We check it against the law
Audra cross-references every line item against Connecticut Surprise Billing Law (Public Act 15-146, expanded by P.A. 19-117), the federal No Surprises Act, your insurer's contracted rates, and CMS billing rules.
03
Get a ready-to-send appeal
We draft a letter citing the specific CT statute and any federal protections that apply, formatted for your insurer and provider. Print it, email it, or send it from inside Audra.
In-state coverage
Works for bills from any Connecticut provider.
Audra audits bills from every major hospital system in Connecticut, including:
If your bill comes from an out-of-state provider, Audra still works — federal protections apply nationwide.
If the provider won't budge
File a complaint with the CT Attorney General.
If your appeal letter doesn't resolve the bill within 30 days, escalate to the Connecticut Attorney General. They have authority to investigate billing complaints and, in some cases, subpoena provider records.
Official complaint portal
Connecticut Attorney General
portal.ct.gov/AG/Common-Elements/Common-Footer/Consumer-Inquiries-and-ComplaintsStop paying what you don't owe.
Your first audit is free. After that, $30 per bill, or $15/mo for up to 25 audits/month.
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