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State guide · MD ·

Dispute a medical bill in Maryland.

Maryland gives you stronger protections than federal law alone. Audra audits your bill against Maryland Insurance Article + Health-General Article (HB 1086 of 2019), the federal No Surprises Act, and your insurer's contracted rates — then drafts a ready-to-send appeal letter in 60 seconds.

The law

Maryland Insurance Article + Health-General Article (HB 1086 of 2019)

Cite: Md. Code, Ins. § 14-205.2 + Health-Gen. § 19-2-908

Maryland's unique all-payer hospital rate-setting system (HSCRC) combined with state surprise-billing rules limits balance billing for emergency and certain non-emergency services. The federal NSA provides additional protections.

Your rights

What Maryland protects you from.

  • 01

    HSCRC rate-setting caps hospital charges — providers cannot charge above the regulated rate.

  • 02

    Emergency services + ancillary out-of-network providers at in-network hospitals are limited to in-network cost-sharing.

  • 03

    Maryland Insurance Administration handles complaints + IDR for state-regulated plans.

  • 04

    Hospitals must offer financial assistance per Health-Gen. § 19-214.1 if you meet income thresholds.

How Audra helps

From upload to appeal in 60 seconds.

01

Upload your bill

Drop a PDF, photo, or EOB into Audra. Encrypted in your browser before it leaves your device.

02

We check it against the law

Audra cross-references every line item against Maryland Insurance Article + Health-General Article (HB 1086 of 2019), the federal No Surprises Act, your insurer's contracted rates, and CMS billing rules.

03

Get a ready-to-send appeal

We draft a letter citing the specific MD statute and any federal protections that apply, formatted for your insurer and provider. Print it, email it, or send it from inside Audra.

In-state coverage

Works for bills from any Maryland provider.

Audra audits bills from every major hospital system in Maryland, including:

Johns Hopkins Health SystemUniversity of Maryland Medical SystemMedStar HealthLifeBridge HealthAdventist HealthCare+ every other in-state provider

If your bill comes from an out-of-state provider, Audra still works — federal protections apply nationwide.

If the provider won't budge

File a complaint with the MD Attorney General.

If your appeal letter doesn't resolve the bill within 30 days, escalate to the Maryland Attorney General — Consumer Protection Division. They have authority to investigate billing complaints and, in some cases, subpoena provider records.

Official complaint portal

Maryland Attorney General — Consumer Protection Division

www.marylandattorneygeneral.gov/Pages/CPD/complaint.aspx

Stop paying what you don't owe.

Your first audit is free. After that, $30 per bill, or $15/mo for up to 25 audits/month.

Other states

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