Comparison
Audra vs. a patient-advocate firm.
Human patient advocates do incredible work on complex or high-stakes bills. Audra handles the everyday-bill case faster and cheaper. Here’s the honest breakdown.
| Audra | A patient-advocate firm | |
|---|---|---|
| Cost | $9–$29/month flat. Predictable. | $75–$250/hour, OR 20–35% of recovered savings |
| Turnaround on a finding | Seconds after upload | Days to weeks; depends on caseload |
| Volume | Every bill you upload — even small ones | Typically won't take cases under $5K |
| Complex / high-stakes cases | Great for billing-code errors; less so for insurance litigation | Built for them — lawyers + clinical reviewers |
| Communication with insurer | You send the letter; we provide it. | They handle the back-and-forth |
| Best for | Routine bills, EOBs, charges under $25K | Major surgery bills, denied claims, in-litigation cases |
Our honest take
These aren't really competitors — patient advocates pick up where Audra leaves off. If you're contesting a $90K surgery bill or your insurer denied a major claim, you want a human advocate (often with a clinical background) who can spend 20+ hours building your case. But the everyday $800-EOB-with-three-suspicious-line-items case? An advocate will turn you away or charge you more than you'd recover. That's the Audra zone. We've designed our pricing so even bills under $1K are worth running through us.
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